In my book, noted below, and my blog, I have often noted the similarities and foundations of Netiquette. The article below really fascinates me because I cannot imagine receiving an email, even a letter, with the attributes of the content below.
Although some of it is dated, it does show a clarity and consideration not often shown in its words. Perhaps the real benefit to be taken from this is to combine the best of both worlds!=======================================
The Art of Conversation: Timeless, Timely Do’s and Don’ts from 1866
by Maria Popova from brainpickings.org
“In disputes upon moral or scientific points, ever let your aim be to come at truth, not to conquer your opponent. So you never shall be at a loss in losing the argument, and gaining a new discovery.”
Manners today are often seen as a quaint subject that belongs in Lord Chesterfield’s outlandish advice on the art of pleasing or Esquire‘s dated guide to dating. But in a culture where we regularly do online what we’d never do in person and behave offline in ways our grandparents wouldn’t have dared dream of even in their most defiant fantasies, there’s something to be said for the lost art of, if not “manners,” politeness and simple respect in communication. Though originally published in 1866, Martine’s Hand-book of Etiquette, and Guide to True Politeness (public library; public domain; free Kindle download) by Arthur Martine contains a treasure trove of timeless — and increasingly timely — pointers on the necessary art of living up to our social-animal destiny.
Martine contextualizes his mission:
Politeness has been defined as an “artificial good-nature;” but it would be better said that good-nature is natural politeness. It inspires us with an unremitting attention, both to please others and to avoid giving them offense. Its code is a ceremonial, agreed upon and established among mankind, to give each other external testimonies of friendship or respect. Politeness and etiquette form a sort of supplement to the law, which enables society to protect itself against offenses which the law cannot touch. For instance, the law cannot punish a man for habitually staring at people in an insolent and annoying manner, but etiquette can banish such an offender from the circles of good society, and fix upon him the brand of vulgarity. Etiquette consists in certain forms, ceremonies, and rules which the principle of politeness establishes and enforces for the regulation of the manners of men and women in their intercourse with each other.
The true aim of politeness, is to make those with whom you associate as well satisfied with themselves as possible. … Politeness is a sort of social benevolence, which avoids wounding the pride, or shocking the prejudices of those around you.
But he offers an important disclaimer:
[Politeness] must be cultivated, for the promptings of nature are eminently selfish, and courtesy and good-breeding are only attainable by effort and discipline. But even courtesy has limits where dignity should govern it, for when carried to excess, particularly in manner, it borders on sycophancy, which is almost as despicable as rudeness. To overburden people with attention; to render them uncomfortable with a prodigality of proffered services; to insist upon obligations which they do not desire, is not only to render yourself disagreeable, but contemptible.
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